Tracing Shipments

Track cargo with location milestones, Customs status and last mile integrations.

Search for Shipments

1. Go to Modules > Shipments
   
2. Use the Filter or Search
   
   
3. Click the Shipment ID or Customer Reference
   

Container and Air Freight Visibility

A couple methods to monitor the Ocean or Air carrier visibility:

1. Go to the “Summary” tab to view icons representing milestones. (Green is present)
   
2. To view a log of events, click “Activity”:
   

US Customs Status

To view the status from US Customs and other Participating Government Agencies (PGA), look to the header of the Shipment.  Some sample statuses:

• Customs  Released
• Customs  Under CBP Review
• Customs Manifest  Hold – CBP – This typically means an X-ray Exam will be performed
• Customs  Pending Intensive Exam – Physical exam is required 
• FDA  FDA May Proceed
• FDA  FDA Hold
• FDA  FDA Exam

Destination Trucking – The Last Mile

To keep track of final delivery milestones such as Pick-up Dates, Last Free Days, Scheduled Delivery Dates, Actual Delivery Dates and Empty Container Return Dates, click  to view the following:

• The indicates the delivery is urgent.
• Click on the container to view additional details, including SKU quantities and Proof of Delivery.
• Date milestones:
  • LFD = Last Free Day of Storage
  • PUD = Pick-up Date
  • SDD = Scheduled Pick-up Date
  • ADD = Actual Delivery Date
  • ECPD = Empty Container Pick-up Date

Shipment Product Details

To view Product contents of the Shipment and a detailed breakdown of Duties, Taxes and other Landed Costs, click  :

Additional tips:

• Share the status of a shipment by clicking .
• Flag Products or Containers as high priority by clicking .
• Search and Monitor Delivery status